Privacy Policy

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Privacy Policy

We respect your privacy

Jepsec Pty Ltd (Jepsec, we, us or our) respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and ensure compliance with global privacy regulations where applicable. This policy explains how we collect, use, secure, and share your personal information.

Collection of personal information

“Personal information” is information we hold which is identifiable as being about you, including, but not limited to, your name, email address, or phone number. We collect personal information about you in several ways including via our website, through direct interactions, and from third parties. We also collect non-personal information such as browser type and operating system using cookies and similar technologies.

Your Consent

By providing personal information to us, you consent to our collection, use, and disclosure of your personal information in accordance with this Privacy Policy. You have the right to withdraw your consent at any time.

How we collect your personal information

Jepsec collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you.

We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

Use of your personal information

We collect Personal Information to provide you with the best service experience possible and keep in touch with you about developments in our business.

We may use your personal information to improve our products and services and better understand your needs.

Jepsec may contact you by various methods including, but not limited to telephone, email, SMS or mail.

Jepsec holds personal information in both hard copy and electronic formats. In some cases, we engage third party service providers to host electronic data (including personal information you may provide to us) on our behalf.


Information from Third Parties

We only receive and use personal information from third parties if they have obtained your consent or are otherwise legally permitted or required to disclose your personal information to us.

Cookies and Tracking

Our website uses cookies and similar technologies to identify you and track your preferences to enhance your user experience. You can manage your cookie preferences through your browser settings.

Disclosure of your personal information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

We may disclose information to our suppliers, subcontractors and business partners (“Service Providers”): We may share information about you with our service providers who process information to provide services to us or on our behalf.

We may need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

We may also use your personal information to protect the legal rights, property or safety of Jepsec, our website, our customers or third parties. 

Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia. These may include, but are not limited to the United States, United Kingdom and the European Union.

If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

Security & privacy of your personal information

Jepsec is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.


Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Jepsec is not responsible for the security privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

Access to your personal information

You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at

We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.


In some circumstances, the European Union General Data Protection Regulation (GDPR) provides additional protection to individuals located in Europe. The fact that you may be located in Europe does not, however, on its own entitle you to protection under the GDPR. Our website does not specifically target customers located in the European Union and we do not monitor the behaviour of individuals in the European Union, and accordingly the GDPR does not apply.

Complaints about privacy

If you have any complaints about our privacy practices, please feel free to send details of your complaints to us at

We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

Changes to Privacy Policy

Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.